Everything you need to know.
Simple answers about offers, shipping, inspections, payments, and selling your tools to WeBuyTools.
How does WeBuyTools work?
Find your exact tool, select its condition, and view your cash offer. Add the tools you want to sell, complete checkout, then ship them to us using the prepaid label we provide.
Do I need to create an account?
No. You can search for your tools, see your offer, and submit your sell order without creating an account.
Can I sell more than one tool at a time?
Yes. You can add multiple tools, batteries, chargers, and accessories to the same sell order.
What if I can’t find my tool?
Send us the model number and anything included. We’ll help identify it, work on adding it to our catalog, and follow up by email.
Submit a missing tool →How is my cash offer determined?
Offers are based on the exact model, condition, included accessories, current demand, and expected resale value.
Is the offer shown guaranteed?
The offer is based on the condition you selected. Once the tool arrives, we inspect it to confirm the model, condition, and included items.
What happens if the condition is different?
If the tool’s condition does not match the selected condition, we may adjust the offer and contact you before moving forward.
Can I sell tools that do not work?
Some non-working or damaged tools may still be accepted. Select the closest available condition or contact us if you are unsure.
Do I pay for shipping?
No. We provide a prepaid shipping label for approved sell orders.
Can I ship multiple tools in one box?
Yes. When practical, place multiple tools from the same order into one secure box. Make sure everything is protected and cannot move around during shipping.
How should I package my tools?
Use a strong box and enough packing material to protect the tools. Secure loose batteries, chargers, and accessories so they do not shift during transit.
When will I receive my shipping label?
After your sell order is submitted and we receive the required box information, we’ll send the prepaid label to your email.
What happens after my tools arrive?
Our team confirms the model, tests the tool when applicable, verifies the condition, and checks the included items.
How long does inspection take?
Most orders are inspected shortly after delivery. Larger orders or tools requiring additional testing may take longer.
When will I get paid?
Once the order is inspected and approved, payment is sent using the payout method selected during checkout.
How will I know my payment was sent?
We’ll send a payment confirmation email when your payout has been completed.