Privacy policy

Privacy Policy

Effective Date: 01/19/2025
Last Updated: 05/26/2026

WeBuyTools LLC (“WeBuyTools,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect information when you visit or use WeBuyTool.com and related services.

By accessing or using our platform, you agree to the practices described in this Privacy Policy.


1. Information We Collect

1.1 Personal Information

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Bank or payout information

  • Government-issued identification (when required)

  • Identity verification information

  • Account login information


1.2 Tool & Transaction Information

When you submit, list, purchase, or sell tools through our platform, we may collect:

  • Tool make and model

  • Serial numbers

  • Tool condition details

  • Photos and videos

  • Shipping information

  • Order history

  • Transaction records

  • Communications related to transactions


1.3 Automatically Collected Information

When you visit WeBuyTool.com, we may automatically collect:

  • IP address

  • Device identifiers

  • Browser type

  • Operating system

  • Approximate geographic location

  • Referral source

  • Session activity

  • Pages viewed

  • Time spent on pages

  • Click activity

  • Website interaction analytics


1.4 Fraud Prevention & Security Data

To help protect the platform and users, we may collect and analyze information related to:

  • Device activity

  • Account behavior

  • Login activity

  • Shipping activity

  • Payment activity

  • IP/device matching

  • Risk scoring and fraud detection signals

This information may be reviewed manually or through automated systems.


2. How We Use Your Information

We may use your information to:

  • Process transactions and payouts

  • Generate shipping labels

  • Verify account ownership

  • Conduct inspections and pricing reviews

  • Provide customer support

  • Prevent fraud and abuse

  • Investigate suspicious activity

  • Improve website performance and user experience

  • Communicate updates and transaction information

  • Enforce our Terms and Policies

  • Comply with legal obligations


3. Sharing Your Information

We do not sell your personal information for direct monetary compensation.

We may share information in the following circumstances:


3.1 Service Providers & Partners

We may share information with trusted providers that help operate the platform, including:

  • Shipping carriers

  • Payment processors

  • Banking partners

  • Fraud prevention providers

  • Verification providers

  • Cloud hosting providers

  • Analytics providers

  • Email and communication platforms

These providers only receive information necessary to perform their services.


3.2 Fraud Prevention & Security

We may share or review information to:

  • Prevent fraud

  • Investigate suspicious activity

  • Verify identities

  • Reduce chargebacks

  • Protect platform integrity

  • Enforce our Terms and Policies


3.3 Legal Compliance & Law Enforcement

We may preserve, review, and disclose information when reasonably necessary to:

  • Comply with laws or regulations

  • Respond to subpoenas or legal requests

  • Cooperate with law enforcement

  • Investigate fraud or theft

  • Protect users, the platform, or the public

  • Enforce our legal rights

Information disclosed may include:

  • Account information

  • Shipping records

  • Communications

  • Transaction records

  • Device or IP data

  • Payment information


3.4 Business Transfers

If WeBuyTools LLC is involved in:

  • a merger

  • acquisition

  • restructuring

  • financing event

  • asset sale

your information may be transferred as part of that transaction.


4. Cookies & Tracking Technologies

We may use:

  • Cookies

  • Pixels

  • Session tracking

  • Analytics tools

  • Advertising technologies

to:

  • operate the website

  • improve performance

  • analyze traffic

  • measure advertising effectiveness

  • support fraud prevention

  • personalize user experience

We may use third-party tools such as:

  • Google Analytics

  • Meta/Facebook technologies

  • Email marketing and tracking tools

  • Advertising and retargeting platforms

You may disable cookies through your browser settings, though some features of the site may not function properly.


5. Identity Verification

To help maintain a secure platform, we may request:

  • government-issued identification

  • address verification

  • payment verification

  • business verification

  • additional supporting documents

Failure to provide requested verification may result in:

  • delayed payouts

  • suspended transactions

  • account restrictions

  • account termination


6. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide services

  • Maintain records

  • Prevent fraud

  • Resolve disputes

  • Enforce agreements

  • Comply with legal obligations

Certain transaction, shipping, payment, fraud prevention, and communication records may be retained for extended periods when necessary for operational, legal, compliance, or security reasons.


7. Data Security

We use commercially reasonable safeguards to help protect your information, including:

  • Encryption

  • Access controls

  • Account restrictions

  • Monitoring systems

  • Security reviews

However, no online platform or data transmission method can be guaranteed to be completely secure.


8. Your Rights

Depending on your location and applicable laws, you may have rights to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of certain data

  • Opt out of marketing emails

  • Request data portability

  • Limit certain data processing activities

Requests may be submitted to:

support@webuytool.com

We may require identity verification before processing certain requests.


9. Third-Party Links

Our platform may contain links to third-party websites or services.

WeBuyTools LLC is not responsible for the privacy practices, security, or content of third-party services. Users should review those policies independently.


10. Children's Privacy

WeBuyTools LLC does not knowingly collect information from individuals under 18 years old.

If we learn that information has been submitted by a minor, we may delete it promptly.


11. International Users

By using our platform, you understand that your information may be processed and stored in the United States or other jurisdictions where our providers operate.


12. Policy Updates

We may update this Privacy Policy periodically as our services evolve.

Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of the platform constitutes acceptance of any updated terms.


13. Contact Us

Questions regarding this Privacy Policy may be directed to:

WeBuyTools LLC
support@webuytool.com